Speech patterns are first impressions
Before you say another word, know that first impressions can, “um, like you know,” be forever. The beginning of the school year is a good time to review your speech patterns.
Friends and colleagues know that I have waged war against “I’m like you know” for more than two decades, using the strongest argument that I know: it undercuts the power of your speech and the ideas that you are trying to communicate.
Because it is so widespread, I named the language that surrounds it “Teen Age Mall Rat.”
I now support bilingual professionals
After 25 years, I have (slightly) changed my recommendations. I still believe that Standard English is the bedrock of serious business. However, if you have clients whose first language is “Mall Rat,” you are obliged to become bilingual and to speak it. The same rule applies to your clients in China, France, or Tierra del Fuego. Learn their languages.
Too hard? Not likely.
As part of a generation that used “far out” every other time we took a breath, I can report that bad habits can be shed. Standard English is stronger than “far out,” “groovy,” and Mall Rat combined.
Stop! You’re hurting my ears! Learning to silence bad speech habits William Hageman, Chicago Tribune